Friday, April 4, 2014

This was awesome for a customer to say.....

In 20 years of car buying experiences, this was by far the best overall experience. Our sales person, Sal Rigoroso, was the main factor in this. He was personable, very knowledgeable, and seemed genuinely interested in helping us get the car we wanted at the payments we needed. I had been interacting with him for 5 months via email and he always stayed in touch and followed up as he promised, and provided any information I asked for in a timely manner. We had an issue with the original car we selected and the payments due to our credit being lower than we had anticipated, and Sal was able to work through these issues, get us a car we love and get us approved in under an hour. So we thought perhaps we were not getting an explorer, and due to Sal's hard work, we left with a new explorer. He is truly one of the best overall salespeople I have ever encountered, not just in auto sales, but anywhere, and Ford and Summerville Ford are lucky to have him!

Tuesday, April 1, 2014

Jake Sunding reviewed in the last week Thank you Sal for the excellent customer service. Great car, ready to go, no pressure or sales tactics. Comfortable negotiation and hey, I bought the car. Thanks!